Keep It Rolling: Tools and Resources for Mobility Aid Maintenance
Routine upkeep helps avoid breakdowns, lengthens the life of devices, and ensures steady mobility.
Mobility aids like wheelchairs, scooters, walkers, and canes are often a central aspect of maintaining independence and safety for millions of Americans living with disabilities. While Title III of the Americans with Disabilities Act (ADA) requires that places of public accommodation be accessible to mobility aids, the condition of your own device can significantly affect your ability to access those spaces. Regular maintenance prevents breakdowns, extends the lifespan of devices, and supports consistent mobility.
Below is a carefully curated list of tools, services, and resources to help you manage the upkeep of your mobility aids. These links lead to authoritative organizations, trusted vendors, and reliable repair providers. Whether you're looking to prevent problems before they arise or need help with emergency repairs, these resources can support you in staying mobile and self-sufficient.
Basic Maintenance Tools for At-Home Care
Performing routine maintenance yourself, when possible, helps prevent small issues from becoming large ones. The following tools are especially useful for those managing their own equipment.
Allen wrench / multi-tool – Most manual wheelchairs and scooters include bolts and screws that require Allen (hex) wrenches. Multi-tools designed for bikes or chairs often include all the sizes you need. The Park Tool AWS-10 Fold-Up Hex Wrench Set is a reliable option that covers common sizes and is compact enough to carry with you.
Tire pressure gauge – Manual wheelchairs and some scooters use pneumatic (air-filled) tires. While they can provide better shock absorption and a smoother ride, these tires require regular inflation and maintenance. Underinflated tires can make pushing a chair much harder and increase shoulder strain. Checking your device’s tire pressure regularly prevents uneven wear and improves performance. A compact, accurate gauge like the Accutire Digital Pressure Gage is well-suited for wheelchair tires and easy to use on the go.
Lubricant – Use silicone-based lubricants (not oil-based, which attract dirt) for caster bearings, armrest hinges, or any moving part that needs to move smoothly without collecting debris. A good option is DuPont Silicone Lubricant, which provides long-lasting lubrication without leaving a sticky residue.
Cleaning Supplies – Keeping your device clean prevents corrosion, grime buildup, and premature wear on moving parts. Dust, dirt, and moisture can collect on wheels, casters, and joints, which may eventually interfere with performance. A regular wipe-down with a microfiber cloth helps remove surface debris, while a mild soap solution can safely clean hand rims, armrests, and frames without damaging finishes. For hard-to-reach areas like caster forks or wheel spokes, a small soft-bristle brush works well. A convenient option is the Chemical Guys Total Interior Cleaner & Protectant, which is safe on metal, plastic, and vinyl, making it suitable for most mobility aids when paired with a microfiber cloth.
Manuals and Manufacturer Support
Understanding the exact make and model of your mobility aid is one of the most effective ways to ensure proper care. Manufacturer manuals outline everything from recommended maintenance schedules to torque specifications and troubleshooting instructions. Having access to these documents can save time, prevent unnecessary repairs, and help you communicate more effectively with a service technician.
Most manufacturers provide free, downloadable manuals and support resources online. These guides often include diagrams, replacement part numbers, and step-by-step instructions for common adjustments. If you’ve misplaced your original paperwork, the following links connect directly to major manufacturers:
Permobil – The Permobil support center offers manuals, how-to videos, and parts catalogs.
Invacare – The Invacare Docs portal provides detailed care instructions, troubleshooting tips, and adjustment guides.
Pride Mobility – Their Resources and Support center includes user manuals, warranty information, and instructional videos.
If your device is from a smaller or discontinued brand, searching the company’s name plus “manual PDF” is often effective. In cases where a manufacturer is no longer in business, local mobility equipment suppliers can sometimes provide archived documentation or guidance on compatible replacement parts.
Local and National Repair Services
When at-home fixes aren’t enough, professional repair services can provide the expertise and parts needed to get your equipment working safely again. Depending on the type of device and the nature of the repair, costs may be covered under warranty, private insurance, or Medicare. Always check with your insurance provider or equipment supplier to understand whether prior authorization is required before scheduling a repair.
Several nationwide providers specialize in mobility aid repair and maintenance:
National Seating & Mobility – They offer service and repair for both manual and power wheelchairs, as well as other mobility devices. Their technicians are trained to handle complex rehab equipment.
Numotion – As one of the largest providers of complex rehab technology in the U.S., their service and repair division operates local service centers nationwide and also provides in-home repairs.
Scootaround – Primarily focused on rentals, Scootaround provides repair support for mobility devices damaged during airline travel and offers maintenance services for VA-issued equipment through its partnership with the Department of Veterans Affairs.
Mobility City – This company focuses on in-home maintenance and repair, with franchise locations across multiple states. Services cover scooters, power chairs, wheelchairs, and lift chairs.
If you prefer local assistance, many independent medical supply stores and durable medical equipment (DME) providers offer repair services. Some states also require that service companies be accredited through organizations like the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA), which can be a useful credential to look for when choosing a provider.
Spare Parts and Replacement Suppliers
Even with regular maintenance, many mobility aids require replacement parts over time. Tires, batteries, cushions, and small hardware components can wear down with daily use. Having a reliable source for parts ensures you can make timely repairs and keep your equipment functioning safely. Always confirm that the part is compatible with your exact make and model before purchasing, since even small differences in size or design can affect performance.
Some reputable suppliers include:
Ocelco – Specializes in replacement parts for a wide range of manual and power wheelchairs, including casters, wheels, bearings, and upholstery.
Monster Scooter Parts – Carries components for scooters, powerchairs, and other mobility devices. Their site allows you to search by brand or part type, which simplifies finding the correct fit.
SpinLife – Offers a broad selection of parts and accessories, including batteries, tires, cushions, and armrests. They also provide product support and customer service to confirm compatibility before you order.
Some suppliers allow you to search by part number or manufacturer, which can be especially helpful if you have access to your device’s manual. For hard-to-find items, local DME providers may be able to special order parts or suggest compatible alternatives.
Medicare and Insurance Resources
Understanding how Medicare, Medicaid, and private insurance plans handle mobility aid coverage can help prevent unexpected out-of-pocket expenses. While routine maintenance is not always covered, certain repairs, replacements, and medically necessary components—particularly for power devices—may qualify. Coverage often depends on medical necessity, the type of device, and whether the repair provider is enrolled with the appropriate program.
Resources include:
Medicare Wheelchair & Scooter Benefit: Explains what is covered under Medicare Part B, including approved repairs and replacement parts for DME.
Medicaid Services by State: Medicaid coverage and processes vary widely. Some states cover additional repair or replacement costs not included in Medicare. Check your state’s Medicaid office for program details and provider requirements.
Before authorizing work on your mobility device, confirm that the repair shop is approved by your insurance. Using an unapproved provider can result in denied claims, even if the repair itself would otherwise be covered. For those with private insurance, review your plan’s DME policy or contact your insurer directly to understand what’s included.
Battery Maintenance and Replacement
Electric wheelchairs and scooters rely on sealed lead-acid or gel batteries, which require consistent maintenance to perform well over time. Improper charging or storage can shorten battery life, reduce travel range, and increase the risk of sudden failure.
Best practices for battery upkeep:
Charge regularly – Most manufacturers recommend charging batteries every night, even if you haven’t fully used the chair or scooter that day.
Avoid deep discharges – Running batteries completely down before recharging can permanently reduce capacity. Recharge once the battery gauge shows about 20–30% remaining.
Store in moderate temperatures – Batteries degrade faster in extreme heat or freezing conditions. If possible, keep your device indoors when not in use.
Use the correct charger – Only use the charger supplied with or approved for your device. Incorrect chargers can overcharge or undercharge the battery, shortening its lifespan.
Inspect connections – Periodically check terminals and connectors for signs of corrosion or loose wiring. Clean gently with a dry cloth if buildup appears.
Suppliers for replacements:
MK Battery – An ADA-compliant supplier offering sealed lead-acid and gel batteries for mobility devices, with guidance on safe use.
BatteryClerk – Sells replacement batteries organized by wheelchair or scooter model, simplifying the process of finding compatible parts.
Preventive Maintenance Checklists
A regular maintenance schedule helps identify small problems before they become major issues. Even simple monthly inspections can improve safety, extend the life of your device, and reduce the need for emergency repairs.
Inspect tires – Look for cracks, worn tread, or air loss in pneumatic tires.
Check brakes and locks – Test responsiveness to ensure the chair or scooter stays securely in place when parked.
Examine upholstery – Look for tears, sagging, or worn padding that could affect comfort and posture.
Listen during motion – Pay attention to new or unusual sounds, such as grinding, squeaking, or clicking. These may signal loose hardware or worn parts.
Clean casters and axles – Remove dirt and debris that can collect around moving parts and cause drag or uneven movement.
Check out these other resources for wheelchair maintenance:
My Wheelchair Guide App – Developed with the University of Pittsburgh, this app provides self-assessment tools, maintenance checklists, instructional videos, and illustrations of wheelchair types and parts. Users can also access Q&A support from experts and peers.
Wheelchair Maintenance Guide – This comprehensive guide from the United Spinal Association offers detailed instructions for maintaining both manual and power wheelchairs. It includes step-by-step procedures for inspecting and servicing various components, such as tires, bearings, upholstery, and electrical systems.
Keeping a printed checklist with your mobility device or setting a recurring reminder on your phone can make preventive care part of your routine.
Advocacy and Reporting Barriers
When public barriers damage your mobility device or prevent its safe use, the issue goes beyond personal maintenance and becomes a civil rights concern. Under the ADA, public spaces and services must be accessible. Reporting these barriers can help protect your rights and improve access for the broader disability community.
Practical steps for self-advocacy:
Document the problem – Take photos, note dates and times, and describe how the barrier affects your mobility.
Write a formal complaint – Send a clear, written request to the responsible public entity or business before filing official complaints.
Track your communications – Keep copies of emails, letters, and responses to support any further action.
Resources for reporting barriers:
USDOJ – Submit complaints about inaccessible public spaces directly to the U.S. Department of Justice’s Civil Rights Division.
DREDF: The Disability Rights Education & Defense Fund provides guidance on ADA protections and advocacy strategies.
NDRN: Locate your state’s Protection & Advocacy agency for assistance with documentation, complaints, and enforcement.
Stay Independent & Informed
Maintaining your mobility device is more than a routine chore; it is a vital part of protecting your independence, safety, and ability to move through the world on your own terms. Equally important is knowing your rights and advocating for accessible public spaces. Reporting barriers, documenting issues, and connecting with peer communities ensures that both your device and your environment support your mobility goals.
The Association for Equal Access is committed to providing trusted resources, practical guidance, and advocacy support for all people who experience mobility challenges. Explore our website to find expert advice, downloadable guides, and a network of peers and professionals ready to help. Take action today—invest time in your device’s upkeep, educate yourself about accessibility rights, and reach out for support when needed. Your independence is worth protecting, and the right tools and knowledge can help you keep it rolling.